Terms of service

A, Order and Delivery: B, Shipping Methods and Costs: C, Order Cancellation and Returns:

  • Customers have the right to exchange or return products with the following details:
    • Exchange or return defective products (manufacturer's fault): within 24 hours from the "delivery confirmation" signature.
    • Products "not defective" or "defective" due to user error: No exchange or return applies, or the customer bears the repair cost.
    • Exchange and return conditions: Must have the purchase invoice, and the product box must be in full condition.
    • Shipping fee: If the product is defective due to the manufacturer or the manufacturer delivers the wrong product, the shipping fee will be fully covered by the shop.

D, How to Redeem Discount Vouchers or Coupon Codes